Direct answers about Convos.

Convos is an AI intake and customer-context platform by Deepr Labs. It captures the first conversation — inbound calls, texts, and web forms — in English and Spanish, qualifies the lead or visitor with your approved script, books consultations or appointments, and organizes transcripts, recordings, summaries, statuses, urgency, and next steps in one centralized hub.

Convos is built first for law firms and now extends to retail and multi-tenant shopping centers, plus other high-intent service businesses like travel, hospitality, and health and wellness operators. If missing a call, form, or after-hours inquiry costs you a client or a visitor, Convos fits.

No. Convos captures intake, books appointments, warm-transfers urgent matters, and organizes customer context. It does not provide legal advice, medical advice, eligibility determinations, or treatment recommendations. Attorneys and licensed professionals retain full control.

Yes. Convos answers in English or Spanish 24/7, with automatic language detection on inbound calls. Spanish is native Latin-American Spanish, not machine translation. Summaries are delivered in English for staff review by default.

Recording is optional. When enabled, Convos discloses recording to callers before capture and supports one-party and two-party consent flows; consent is logged with the call. Recording consent is governed by federal and state wiretap laws that vary by state, while the TCPA governs telemarketing and autodialed/prerecorded calls. General information, not legal advice — confirm your obligations with counsel. See the Trust page for detail.

Convos books consultations directly on Cal.com or Google Calendar. These are the calendar integrations available today. Additional CRM, case-management, and telephony integrations are on the roadmap and quoted per deployment; we don't claim specific integrations we haven't confirmed. Every call, text, booking, and note flows into the Convos Hub.

Plans start at $900/month. Final pricing depends on call volume, configuration, integrations, and support needs. The three published tiers are Intake Starter ($900+/mo), Intake Growth ($1,400+/mo), and Intake Pro ($1,900+/mo), including 300, 600, and 1,200 Sofia AI minutes per month respectively. Implementation starts at $1,500. Custom integrations are scoped and quoted separately. Custom plans are available for larger teams, multi-location operators, higher call volume, or custom workflows.

White-glove setup: we map your call flow, configure and test your AI agent together, and go live when it's right. Each deployment includes scoping, script configuration, calendar and routing setup, supervised test calls, and staff training before go-live.

The Hub is where every captured conversation lives. Each contact gets a single timeline: calls, texts, bookings, transcripts, recordings, structured summaries, urgency, status, and next steps. Staff open the Hub, review what's new, and act.

Not currently. Convos encrypts data in transit and at rest, but it is not independently certified to SOC 2, HIPAA, ISO 27001, or PCI-DSS. We make no healthcare or HIPAA claims. Customer conversations are handled according to our privacy policy, customer agreements, and vendor data-processing terms. Firms in regulated verticals should review data flow and subprocessors before deploying.

We don't use your conversations to train our own models. Conversations are processed by our AI infrastructure providers under commercial agreements.

Yes. Firms and businesses control the intake script, disclosures, qualification criteria, escalation rules, warm-transfer routing, and every downstream decision. Convos never acts outside the approved script.

Convos is built by Deepr Labs LLC, founded by Timmy Rayes. Industrial engineer, big-tech systems background, Eagle Scout. Contact: hello@godeepr.ai.