Sofia answers every call 24/7 in English and Spanish, qualifies unpaid-wage and overtime claims, and books the consult — so no after-hours lead ever slips.
Wage and overtime clients call after hours, often in Spanish, and hang up on voicemail. Every missed call is a missed case — and the firm that picks up first usually wins it.
She asks the questions that actually matter — employer, role and duties, pay rate, hours worked, dates of employment, what happened — and captures them cleanly for your attorneys. She is configured not to provide legal advice and routes legal questions to the firm.
Natural Latin-American Spanish, not a clunky translation. Spanish-speaking workers get the same intake your English callers do.
Sofia's calls and your team's calls are all recorded, transcribed, and summarized in one dashboard — your firm's intake intelligence hub.
Qualified callers land on the attorney's calendar on the call — no callback tag, no follow-up race.
Configured to your firm's intake script. No legal advice given — facts captured for your attorneys to review.
Yes — Convos's Sofia is configured for wage/employment intake. She collects employer, role, pay, hours, and employment dates, flags the matter for the attorney, and books a consult, without giving legal advice.
Yes — Sofia is fully bilingual in English and Latin-American Spanish and switches automatically when a caller speaks Spanish.
They're still recorded and summarized in your dashboard, so every call — human or AI — is captured in one place.
Sofia gathers the facts your attorneys need and routes the matter; the qualification decision is made by your firm's rules, and an attorney always reviews.
Yes — qualified callers are booked onto the attorney's connected calendar during the call.
Every call opens with a recorded-line disclosure and a consent record is logged for each call.
15 minutes. We'll run a real intake call for your practice area.