Answer without gaps
Discreet intake when callers cannot speak freely during work hours.
A better-run employment law firm starts with your phones.
Stop letting cases slip through the cracks. Calls, texts, and intake in one place—with 24/7 AI answering for after-hours and overflow calls, so your team saves time and takes on more clients.
deepr convos/Record
Sample IntakeComplete Intake — Unpaid Overtime Inquiry
Scheduled Wednesday · 4:30 PM ET- Client name
- Renee Alcott
- Location
- Columbus, OH
- Contact
- (614) 555-0119
- renee.alcott@example.com
Summary
Caller reports working roughly 50 hours a week at a regional warehouse employer without overtime pay for several months, and has pay stubs available for attorney review.
- Reported issue
- Overtime not paid, as described by caller
- Work schedule
- About 50 hours per week
- Employer context
- Regional warehouse, hourly role
- Documents
- Pay stubs available
Next stepReview the pay stubs and reported schedule before the scheduled consultation.
Sample data. Intake information only — suggested next steps are subject to staff review.
Capture the right facts
Employer, role, pay, hours, and reported complaints or retaliation.
Keep every next step organized
Pay records, reviewer handoffs, and follow-up remain on one timeline.
What Deepr captures
A structured account helps staff review employment inquiries without losing the caller’s context.
- Employer name and the caller's job title
- Employment status and dates of employment
- Whether the caller is still employed
- The caller's description of what happened, with dates
- Pay arrangement and hours as described by the caller
- Internal complaints, HR contact, or retaliation the caller reports
- Documents the caller can provide
- Consent and recording disclosure, as configured for your firm
The call ends. The context stays.
Staff conversations and AI answering feed the same client record.
Staff calls and texts
From your firm’s number.
AI answering
When staff is unavailable.
One shared record
Summaries, documents, and next steps for staff review.
Staff calling and texting are available with Connect. Call intelligence applies when recording is enabled. See plans
Your workflow. Your team in control.
Firm-approved scripts, human review, and escalation based on your rules. Use Deepr after hours, during overflow, or on a schedule.
Recording is optional, with your approved disclosures when enabled. Deepr Convos does not give legal advice. Attorneys retain conflict checks and case decisions.
Sofia does not classify claims, assess merits, or comment on any filing window. Intake is captured for attorney review and the firm makes every legal decision.
Trust & securityStart with after-hours calls.
Try the calls your team can’t take. Expand when ready.
- 01
Forward calls
- 02
Review intake
- 03
Expand coverage
Keep your number. Forwarding is available where supported; transferring your number is optional.
Employment Law Intake questions
Can AI intake handle employment inquiries?
Sofia runs your firm's employment intake script consistently, capturing employer, role, dates, pay context and the caller's account, then routes the record to your team. It does not evaluate or categorise the claim.
Does Sofia screen out inquiries?
Only against the qualification rules your firm configures. Everything else is captured and queued for staff review rather than turned away.
Do you take Spanish-language employment calls?
Yes. Sofia detects the language and completes the intake in Spanish. Spanish intake is a per-minute add-on.
Can callers reach a person instead?
Yes. Warm transfer to your intake team is available during the hours you configure, and AI answering can be limited to after-hours and overflow calls.
Are calls recorded?
Recording is optional and configured with your firm. Where enabled, calls are transcribed and summarised for staff review.