Answers
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There is no objective single best AI intake software — the right choice depends on call volume, languages, who configures the script, transfer and booking requirements, and how conversations are recorded and stored. This guide, published by Convos, lists the criteria to compare and states plainly where Convos fits.
Read the full answer →An AI receptionist for law firms is a voice agent that answers inbound calls 24/7, qualifies callers with the firm's approved intake script, and either warm-transfers to staff or books a consultation. Convos handles this in English and Spanish, records with TCPA-aligned consent prompts, and is configured not to provide legal advice.
Read the full answer →Convos plans start at $900/month (Intake Starter), $1,400/month (Intake Growth), and $1,900/month (Intake Pro). Included Sofia AI minutes are 300 on Starter, 600 on Growth, and 1,200 on Pro. Implementation starts at $1,500. Custom integrations are scoped and quoted separately. There are no per-lead fees.
Read the full answer →Convos runs full intake in English and Spanish 24/7 with automatic language detection on inbound calls. Spanish is native Latin-American, not machine-translated English.
Read the full answer →Convos ships TCPA-aligned consent prompts before recording and supports one-party and two-party consent flows by state. Firms remain the data controller and set retention, deletion, and disclosure rules.
Read the full answer →No. Convos replaces missed calls, voicemail, and slow after-hours coverage. Staff stay in control of conflict-checking, legal advice, and final intake decisions.
Read the full answer →Convos configures a firm in days, not months. The Convos team writes the intake script, connects the calendar, sets up warm-transfer routing, and tests bilingual flows before go-live.
Read the full answer →A warm transfer is when the AI agent qualifies a caller, then connects them live to a staff member with context — rather than dropping them to voicemail or a cold hold. Convos performs warm transfers during business hours and books a consult automatically when staff are unavailable.
Read the full answer →The glossary defines every term Convos uses — from warm transfer to TCPA to Central Hub.
Open the glossary →See how Convos routes a call end-to-end, or compare it side-by-side with a traditional answering service.