For family law firms

    AI intake built for family law firms.

    Family-law callers reach out at the hardest moment of their life — often after hours, often in Spanish, often needing to talk to someone right now. Convos answers with care, captures what your attorneys need, and books the consult.

    See how it works

    The problem

    Divorce, custody, and protective-order callers won't leave voicemail — and they won't wait for a callback the next morning. When the intake line goes to a machine, they call the next firm. Family-law intake also has to handle emotional callers, safety concerns, and delicate financial questions without giving legal advice.

    Answers with care, 24/7

    Calm, human tone. Convos discloses itself as an AI intake assistant, listens without pressure, and hands off to a person when the caller needs one.

    Bilingual on ring one

    Native Latin-American Spanish intake for family-law callers. Language detection is automatic — no callback promises, no language barrier.

    Safety-first escalation

    Protective-order and DV keywords trigger urgent priority in the Hub, with a specific follow-up window promised on the call and a warm transfer available during hours.

    Books the consult before they call around

    Qualified callers get booked onto the attorney's calendar on the call — before they keep dialing.

    What our agent collects on the call

    Configured to your firm's intake script. No legal advice given — facts captured for your attorneys to review.

    • ·Matter type (divorce, custody, support, modification, protective order)
    • ·Whether the caller is currently safe (with escalation logic)
    • ·State and county of jurisdiction
    • ·Marriage / separation dates, if relevant
    • ·Children involved and current custody arrangement
    • ·Existing court orders or prior counsel
    • ·Preferred contact method and language
    • ·TCPA-aligned consent and recording disclosure

    Frequently asked

    Can an AI receptionist handle family-law intake sensitively?

    Yes — Convos uses a calm, non-scripted-sounding voice, discloses itself as an AI intake assistant, listens without pressure, and warm-transfers to a person when the caller needs one. It does not give legal advice or opinions.

    How does Convos handle safety and protective-order callers?

    Configurable safety keywords (DV, protective order, threats) trigger urgent priority in the Central Hub, promise a specific follow-up window on the call, and can warm-transfer to staff during business hours. The intake never delays a safety-critical caller.

    Does Convos give any legal advice on custody or divorce questions?

    No. Convos captures facts and books consultations. It does not give legal advice, opinion, or eligibility determinations, and it does not create an attorney-client relationship. Attorneys retain every case decision.

    How does Convos work with Spanish-speaking family-law callers?

    Convos detects language automatically and runs the full intake in native Latin-American Spanish. Summaries are delivered in English for staff review by default.

    Does Convos integrate with our case-management system?

    Convos books consultations on Cal.com and Google Calendar today. Additional integrations are available as custom setup or roadmap items depending on the workflow. Every call, text, booking, transcript, and note flows into the Convos Hub.

    See it answer a call — yours.

    15 minutes. We'll run a real intake call for your practice area.

    See pricing