From ring to booked — in one workflow.
Convos answers, qualifies, transfers, and books — then surfaces everything inside one shared Central Hub so your team always knows what to do next.
Five steps. One shared system.
Convos answers every call
Inbound calls and web-form leads route to Convos 24/7 in English and Spanish. No voicemail tag. No missed first impression.
Qualifies with your script
Convos runs your firm's intake script — practice-area questions, eligibility checks, and conflict-checking handoffs — the same way every time.
Warm-transfers when it matters
During business hours, qualified callers can be warm-transferred to your staff with full context. After hours, Convos books the consult.
Books the consult
Pulls live availability from Cal.com or Google Calendar, books the consult, and sends confirmations by SMS and email.
Lands in your Central Hub
Every call, text, and booking flows into one shared inbox so your team always knows what to do next.
Whether Convos answers or your team does.
Every call — AI-handled or human-handled — can be recorded, transcribed, and attached to the right caller profile. New caller? A profile is created automatically. Returning caller? Their full history is already there.
Optional call recording
Record any call — AI or human — with consent prompts on by default. Transcripts and audio are stored with the caller.
Notes on every profile
Convos drops a structured summary after every call. Your team can add their own notes — all timestamped on the caller's record.
Profiles created automatically
New number? A caller profile is created on the first ring. No manual data entry, no leads slipping through the cracks.
Calls, texts & events in one place
Inbound calls, SMS threads, booked consults, and warm-transfer handoffs all live on one timeline per client.
One shared inbox. Calls, texts, bookings, notes.
Every Convos conversation — AI-answered calls, warm transfers, SMS threads, and booked consults — lands in one timeline. Your team picks up exactly where Convos left off.
Frequently asked
Convos picks up inbound calls 24/7 in English and Spanish, runs your firm's intake script the same way every time, and either warm-transfers to staff during business hours or books the consult directly on your calendar.
Yes. During business hours, qualified callers can be warm-transferred to the assigned attorney or paralegal with the intake context attached, so staff isn't starting from zero.
Every call lands in the Central Hub on the caller's timeline — transcript, summary, optional recording, booked consult, and any follow-up SMS — so your team always knows what to do next.
Yes. Both AI-answered and human-answered calls can be recorded, transcribed, and attached to the right caller profile, so everything lives in one place.
Launch timing depends on your intake complexity, calendars, routing rules, and integrations. Convos configures your intake script, voice agent, calendar, and routing before launch, then tunes after the first calls roll in.
Want to hear it answer a real call?
15 minutes. No prep. Bring a question your firm actually gets.