Both answer law firm calls. Both are bilingual. Here's where each one is strong — honestly — so you can pick the right fit for your firm.
Convos's agent is configured to your practice area, your intake questions, and your disclosures — not a one-size-fits-all receptionist.
Every call — including the ones your own staff answer — recorded, transcribed, and summarized on one timeline per client.
Predictable monthly pricing with 300 voice minutes included and published overage rates, rather than per-call metering that scales with volume.
We configure the script with you, attend your first calls, and tune the agent to how your firm actually intakes — not a self-serve signup.
Smith.ai facts pulled from publicly listed product pages and pricing as of 2026 — please confirm current pricing with Smith.ai directly.
Smith.ai is a registered product of Smith.ai, Inc. Convos is not affiliated with Smith.ai. Comparison shown for informational purposes; confirm current features and pricing with each vendor.
Convos and Smith.ai both provide intake answering for law firms and both offer bilingual English/Spanish coverage. The main difference is positioning: Convos is a purpose-built, per-firm configured AI intake platform with a predictable monthly plan with included usage and published overage rates and a unified call-intelligence hub, while Smith.ai offers a broad receptionist product across AI-only and human-agent tiers with per-call pricing.
Smith.ai's AI Receptionist starts around $97.50/mo and its Live (human) Receptionist starts around $292.50/mo for 30 calls, with per-call pricing in the ~$1.60–$1.90 range and $2.40 overage. Convos plans start at $900/mo and include 300 voice minutes, structured as a predictable monthly rate with published overage rates rather than per-call billing.
Yes — Smith.ai offers bilingual English/Spanish coverage. Convos is also bilingual; Convos's emphasis is on natural Latin-American Spanish and full-script intake in either language with automatic language detection.
If you want the broadest receptionist feature set with optional human agents and per-call billing, Smith.ai is a strong choice. If you want a purpose-built intake platform configured to your practice area, with a predictable monthly plan and every call (yours or the AI's) captured on one timeline, Convos is built for that.
Convos integrates with Cal.com and Google Calendar today. Additional integrations are available as custom setup or roadmap items depending on the workflow — we'll confirm fit during your demo.
15 minutes. We'll run a real intake call for your practice area.