AI intake for law firms — every call answered, every lead organized.
Convos helps law firms answer calls, texts, and web forms in English and Spanish, qualify leads, book consultations, and organize every transcript, recording, summary, urgency, and next step in one hub.
Personal Injury — car accident. Qualified for consult.
Capture more leads, even after hours
AI intake coverage for calls and texts — including after-hours and Spanish-language inquiries.
Intake conversations in one place
Calls, SMS, bookings, notes, transcripts, and follow-ups live in one organized workspace.
Built around your existing workflow
Convos captures the conversation while your team continues the work.
Remembers returning callers
Repeat callers are recognized so context carries over and clients don't have to repeat themselves.
On, off, or on a schedule — your team stays in control.
Use Convos after-hours, during lunch, on weekends, for Spanish callers, or whenever your intake team needs backup. Turn AI intake on only where it helps.
AI handles the first touch. Your team controls the follow-up — review, edit, approve, escalate, or take over at any time.
A missed call is a lost case.
Most legal prospects call when the problem feels urgent. If your firm misses the call, responds too slowly, or loses the details, another firm may win the case.
After-hours calls vanish
Many callers won't leave a voicemail — they hang up and dial the next firm, which often picks up first.
Spanish callers fall through
Without a bilingual answer, qualified Spanish-speaking leads are lost in the first seconds of the call.
Critical facts get scattered
Voicemails, forms, texts, and notes live in different places. Convos turns them into one structured record.
From first ring to qualified consult.
Four steps from first contact to a booked consult — with your team in control the entire way.
Convos answers
AI answers calls and texts, captures contact details, case type, urgency, and key facts.
Convos qualifies
The conversation is summarized, structured, and tagged so your team can quickly understand the opportunity.
Consult gets booked
When appropriate, Convos helps move the lead toward a scheduled consultation — on your calendar.
Your team takes over
Staff review the timeline, edit details, escalate when needed, and decide the next step.
All conversations flow into one intelligent timeline.
Calls, texts, voicemails, forms, summaries, caller details, urgency, case type, and next steps live in one place — so your team does not have to replay voicemails or hunt through scattered notes.
convosHear Convos handle a realistic intake call.
Listen to a sample legal intake call, see the transcript, and watch Convos extract critical facts automatically.
A web chatbot can't answer the phone.
Most AI tools wait for a visitor to type into a box. Convos is built for the conversations law firms often lose: phone calls, texts, voicemails, after-hours inquiries, and Spanish-language intake.
- Waits for a visitor to type
- Misses phone calls
- No bilingual voice intake
- Limited intake context
- Disconnected from follow-up
- Answers calls and texts
- Handles English and Spanish
- Captures facts and urgency
- Builds a complete intake timeline
- Hands off to staff for review
Designed to fit into the tools law firms already use.
Convos captures the conversation before it reaches your systems, then routes clean intake details, summaries, follow-ups, and next steps into the tools your team already relies on.
Convos is built to support your firm's current workflow. Logos shown indicate compatibility, not endorsement or partnership.
Built on trusted infrastructure: Twilio, OpenAI, Anthropic, Resend.
Productized AI intake, configured around your workflow.
Every law firm handles intake a little differently. Convos gives you a proven AI intake system, then configures the handoffs, scripts, schedules, languages, escalation rules, and integrations around how your team already works.
Your intake flow, case types, languages, and escalation rules are configured before launch.
You start from a proven system, so setup stays focused, faster, and more affordable.
As AI improves and your workflow changes, Convos can adapt without forcing your firm into a rigid tool.
We do the setup with you — phone routing, calendar, scripts, and handoffs. If your firm still runs on a phone line, a calendar, and email, you're ready for Convos.
The right amount of customization — enough to fit your firm, not so much that implementation becomes the project.
Built for sensitive legal intake workflows.
Consent prompts by default
A TCPA-aligned recorded-line and AI-use disclosure is played automatically at the start of every intake call, before any facts are collected — not an optional toggle.
Human review by default
AI captures and structures information. Your team reviews, approves, and decides next steps.
No legal advice
Convos collects intake facts and routes leads. It does not provide legal advice or create an attorney-client relationship.
Sensitive by design
Built for legal intake workflows where accuracy, privacy, and escalation matter. Captured intake data — name, opposing party, matter type — is structured for clean handoff to your team's conflict-checking process. Data is encrypted in transit and at rest, with role-based access and configurable privacy workflows.
How does Convos compare to a traditional answering service?
Answering services log messages. Convos is bilingual AI intake — it qualifies the lead, books the consult, and hands your team a full record.
Built agent-ready.
Soon, customers won't find you by calling. Their AI assistant will — checking availability, qualifying, and booking on their behalf.
Convos is built for that handoff: structured intake that both humans and AI agents can complete.
Every call answered today. Every agent handled tomorrow.
- Phone
- Text
- Web form
- Availability
- Qualification
- Booking
- Structured handoff
Hear it live.
Demo scenario — unedited audio: an AI assistant calls the firm's intake line about unpaid overtime. Convos qualifies the caller and schedules the consultation. July 2026.
Configured for how your practice actually intakes.
Convos is deployed with practice-area-specific scripts, qualification logic, and escalation rules. Explore how it works for your area of law.
Speed-to-lead wins PI cases. Capture accident facts and book before the next firm picks up.
FLSA-ready intake in English and Spanish. Wage, overtime, discrimination, and retaliation.
Native Spanish, case-type qualification, and consult booking for immigration firms.
Sensitive intake for divorce, custody, and protective-order callers. Safety-first escalation.
Native Latin-American Spanish AI intake for firms serving Spanish-speaking communities.
Frequently asked questions about Convos
See Convos answer a call — yours.
In 20 minutes, we'll show how Convos handles a sample intake call, captures the facts, and prepares the next step for your team.
- answer an intake call
- capture caller details and case type
- identify urgency
- summarize the facts
- prepare the next step for your team