Notes on law firm intake.

    Practical, opinionated writing on AI voice intake, speed-to-lead, bilingual coverage, and the consent layer underneath all of it.

    Intake·6 min read

    AI receptionist for law firms: what it does and when it is not enough

    Learn what an AI receptionist for law firms does, where basic call answering falls short, and how Convos combines bilingual intake, booking, warm transfer, and a shared call and text hub.

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    Revenue·5 min read

    The Real Cost Of A Missed Call At A Law Firm

    Solo and small firms lose more revenue to missed and after-hours calls than to any marketing problem. Here's how to size the leak and stop it.

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    Bilingual·5 min read

    Spanish-Speaking Intake For Personal Injury Firms

    If your firm doesn't run intake in Spanish 24/7, you're losing cases to the firm down the street that does. Here's how bilingual AI intake works.

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    Workflow·4 min read

    Warm Transfer vs Voicemail: Why The Handoff Is The Product

    Most intake tools end at 'we took a message.' The difference between a booked consult and a lost case is what happens in the next 30 seconds.

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    Compliance·5 min read

    TCPA, Recording Consent, And AI Voice Intake: A Practical Checklist

    What law firms actually need to think about before turning on AI voice intake — recording disclosures, TCPA-aligned messaging consent, and where the responsibility sits.

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