Roughly 1 in 7 U.S. residents speaks Spanish at home. Convos answers them in natural Latin-American Spanish — same intake, same script, same booking — 24/7.
Most law firms route Spanish-speaking callers to voicemail or an English-only answering service. Those callers hang up — and call the next firm on the list. Bilingual coverage is the single biggest leak in legal intake right now.
Not a clunky translation — Convos sounds like a real bilingual intake specialist and switches language automatically the moment the caller speaks Spanish.
Your full intake script runs identically in English or Spanish. No second-tier experience for Spanish-speaking callers.
Spanish calls are transcribed in Spanish and summarized in English for your attorneys — so review is fast even if your team isn't bilingual.
Qualified Spanish-speaking callers get booked onto the attorney's calendar before they hang up. No callback tag, no language barrier later.
Configured to your firm's intake script. No legal advice given — facts captured for your attorneys to review.
Convos runs a native Spanish intake — not English routed through a translator. The voice, script, and disclosures are all built in natural Latin-American Spanish, and language switches automatically based on the caller.
Yes. Spanish calls are transcribed in Spanish and summarized in English in your dashboard, so non-bilingual attorneys can still review and prepare for the consult.
Personal injury, employment/wage and hour, immigration, and family law see the largest impact because Spanish-speaking callers are heavily represented in those matters and most often lost to voicemail.
Yes. TCPA-aligned recording and consent prompts are delivered in the caller's language at the start of every call.
Yes — during business hours, qualified Spanish-speaking callers can be warm-transferred to a designated bilingual attorney or paralegal with the intake context attached.
15 minutes. We'll run a real intake call for your practice area.