Answer without gaps
English and Spanish intake on calls routed to Deepr Convos.
Bilingual intake · English & Spanish
A better-run firm starts with your phones.
Stop letting cases slip through the cracks. Calls, texts, and intake in one place—with 24/7 AI answering in English and Spanish, so your team saves time and takes on more clients.
deepr convos/Record
Sample IntakeComplete Intake — Bilingual Injury Inquiry
Scheduled Monday · 2:45 PM ET- Client name
- Carlos Villanueva
- Location
- Houston, TX
- Contact
- (713) 555-0177
- carlos.villanueva@example.com
Summary
Conversation held in Spanish; summarized in English for staff review. Caller describes a workplace slip and fall last week and asks about speaking with an attorney.
- Call language
- Spanish
- Summary language
- English, for staff review
- Matter
- Workplace slip and fall, last week
- Follow-up language
- Spanish, by phone
Next stepSpanish-speaking staff confirm details by phone before the scheduled consultation.
Sample data. Intake information only — suggested next steps are subject to staff review.
Capture the right facts
The same approved questions, key dates, and contact details in either language.
Keep every next step organized
Language preferences guide staff follow-up and configured handoffs.
What Deepr captures
Follow the same firm-approved intake structure in either language, with English summaries for staff review.
- Caller's preferred language (auto-detected)
- Nature of the legal matter
- Key dates and parties involved
- Location / jurisdiction
- Best callback number and time
- Spanish-language disclosures and consent
- Routing to a bilingual attorney where applicable
- Booked consult on the attorney's calendar
The call ends. The context stays.
Staff conversations and AI answering feed the same client record.
Staff calls and texts
From your firm’s number.
AI answering
When staff is unavailable.
One shared record
Summaries, documents, and next steps for staff review.
Staff calling and texting are available with Connect. Call intelligence applies when recording is enabled. See plans
Your workflow. Your team in control.
Firm-approved scripts, human review, and escalation based on your rules. Use Deepr after hours, during overflow, or on a schedule.
Recording is optional, with your approved disclosures when enabled. Deepr Convos does not give legal advice. Attorneys retain conflict checks and case decisions.
Sofia gives no legal advice in either language. Every intake is captured for attorney review.
Trust & securityStart with after-hours calls.
Try the calls your team can’t take. Expand when ready.
- 01
Forward calls
- 02
Review intake
- 03
Expand coverage
Keep your number. Forwarding is available where supported; transferring your number is optional.
Spanish-Speaking Intake questions
Is Deepr Convos really bilingual or just translated?
Deepr Convos follows your approved intake script in Spanish and captures the same structured information as an English intake. Language detection supports the caller’s preference.
Can my firm handle Spanish leads if my staff doesn't speak Spanish?
Yes. Spanish calls are transcribed in Spanish and summarized in English in your dashboard, so non-bilingual attorneys can still review and prepare for the consult.
Which practice areas benefit most from Spanish intake?
Spanish intake can support personal injury, employment, immigration, and family law. Your firm configures the relevant questions and follow-up. Spanish intake is a per-minute add-on; see pricing for current plans.
Does it disclose recording in Spanish too?
Recording is optional. When enabled, recording disclosures and consent prompts use your firm-approved Spanish wording.
Can it warm-transfer to a Spanish-speaking attorney?
Yes — during business hours, qualified Spanish-speaking callers can be warm-transferred to a designated bilingual attorney or paralegal with the intake context attached.