Bilingual, 24/7 intake configured for your firm. Every call answered on ring one — before the caller dials the next firm on Google.
Miami-Dade Circuit Court, PortMiami, MIA, and the hospitality corridor along Brickell and South Beach drive a steady flow of injury, employment, and immigration intake calls.
MIA, cruise-terminal foot traffic, and rideshare volume in Brickell drive constant slip-and-fall and auto matters — often in Spanish, often after hours.
Roughly two-thirds of Miami-Dade residents speak Spanish at home. Bilingual intake isn't a feature here — it's the default expectation.
No voicemail, no phone tree. Real conversation from second one — in the caller's language.
Automatic language detection. Full intake in Latin-American Spanish — not machine-translated English.
Qualified callers get booked onto your calendar before they dial the next firm on Google.
Transcript, recording, summary, urgency, status, and next step — every conversation in one place.
Configured to your firm's intake script. No legal advice given — facts captured cleanly for your attorneys to review.
Yes. Convos is configured per firm — including for Miami personal injury practices — with your intake script, your calendar, your escalation rules, and TCPA-aligned recording consent.
Roughly two-thirds of Miami-Dade residents speak Spanish at home. Bilingual intake isn't a feature here — it's the default expectation. Convos answers 24/7 in native Latin-American Spanish with automatic language detection.
Most firms launch in days, not months. The Convos team writes the script from your intake process, connects your calendar, sets up warm transfer to your staff, and tests bilingual flows before go-live.
Recording is optional. When enabled, Convos ships TCPA-aligned consent prompts and supports the one-party or two-party consent flow required in Florida.
15 minutes. We'll run a real personal injury intake call for your firm.