AI intake for Miami Spanish-speaking firms.
Miami-Dade Circuit Court, PortMiami, MIA, and the hospitality corridor along Brickell and South Beach drive a steady flow of injury, employment, and immigration intake calls. Miami is functionally a Spanish-first market — most inbound legal calls open in Spanish, and callers judge the firm on ring one. Roughly two-thirds of Miami-Dade residents speak Spanish at home. Bilingual intake isn't a feature here — it's the default expectation. Convos answers on ring one 24/7 in English and Spanish, runs the firm's approved Spanish-speaking intake script, warm-transfers urgent matters, and books consultations directly on the firm's calendar.